Frequently Asked Questions
Frequently Asked Questions
Do you accept purchase orders?
Yes, we gladly accept school and school district purchase orders by submitting them via email to ben@newmanagement.com
Will I be charged sales tax?
Only orders received from California customers will be charged sales tax.
Can I make changes to my order before it ships?
If you need to make a change, please email us immediately. When possible, we will make every effort to accommodate your change prior to shipping.
What are your shipping charges?
Shipping is charged based on your order subtotal.
For all products EXCEPT Door Bloks:
- Up to $30 | $5.00 shipping fee
- $30-$160 | $8.00 shipping fee
- Over $160 | 5% of order subtotal
For orders containing Door Bloks:
- Up to $80 | $8.00 shipping fee
- Over $80 | 10% of order subtotal
All Shipping Rates are based on the original price value, bulk discounts are not factored into shipping costs.
How long will it take my order to arrive?
Currently, orders of in-stock items can take 5-7 business days to process before shipping, however we do our best to ship orders sooner. Once shipped, delivery times are dependent upon your location. Orders are shipped from San Diego, CA via the U.S. Postal Service or UPS, depending on weight and delivery location.
How can we contact you?
Please email us at ben@newmanagement.com or at the following methods below:
- Office: 858-455-6000
- Fax: 858-455-0011
- 4079 Governor Drive, #330
San Diego, CA 92122
Contact
Still have questions? We're happy to help! Please email us at ben@newmanagement.com and we will get back to you as soon as possible.